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Privacy Policy

A legal disclaimer

Privacy Policy

Springs Of Water is committed to protecting your personal information and maintaining your trust. This Privacy Policy describes how we collect, use, disclose, and protect your information when you engage with our continence care services.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to provide high-quality continence care services, including:

  • Personal Information: Full name, address, date of birth, telephone number, email address.

  • Health Information: Details regarding your continence care needs, medical history, medications, treatment plans, and care notes.

  • Payment Information: Billing details, insurance information (if applicable), and transaction records.

  • Communication Information: Records of correspondence with you via phone, email, or in-person consultations.

We collect this information when you:

  • Book or register for our services

  • Communicate with our care team

  • Fill out forms, assessments, or surveys

  • Visit our website

2. How We Use Your Information

We use your information to:

  • Provide and manage continence care services tailored to your needs

  • Communicate with you about your care, appointments, and updates

  • Process payments and manage billing

  • Respond to inquiries and support requests

  • Comply with professional, legal, and regulatory obligations

  • Improve the quality and safety of our services

We will only use your sensitive health data for the purposes of providing your care and in compliance with applicable law.

3. Sharing Your Information

We only share your information when necessary and in a secure manner. Your information may be shared:

  • With Authorized Health Professionals: Directly involved in your care.

  • With Service Providers: Such as payment processors or IT support, who are bound by confidentiality agreements.

  • When Legally Required: To comply with healthcare regulations, court orders, or law enforcement requests.

  • With Your Consent: We may share your information with third parties if you authorize us to do so.

We do not sell or rent your personal information to third parties.

4. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to safeguard your information, including:

  • Secure electronic medical records systems

  • Password protection and data encryption

  • Staff training on confidentiality and privacy standards

  • Access controls to limit who can view your information

While we strive to protect your information, no security system is completely foolproof. We encourage you to also take steps to protect your information.

5. Your Rights

You have the right to:

  • Access your personal and health information

  • Request corrections to incomplete or inaccurate information

  • Request deletion of your information, subject to legal and operational constraints

  • Withdraw consent for certain uses of your information

  • Lodge a complaint with a relevant regulatory authority if you believe your rights have been violated

To exercise any of these rights, please contact us at [Insert Contact Details].

6. Cookies and Website Tracking

Iif you use our website, we may collect non-personal information through cookies and similar technologies to improve your experience. You can control cookies through your browser settings.

7. Children’s Privacy

Our services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children without parental or guardian consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. We encourage you to review this Policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Business:Springs Of Water
Email: springsofh20@gmail.com
Phone:0404993014

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