Terms & Conditions

1. Services Provided

Springs Of Water provides professional continence care services, which may include assessments, consultations, treatment recommendations, support programs, and related products.
Our services are delivered by qualified professionals and are tailored to individual client needs.

Note: Our services are not a substitute for emergency medical care. In a medical emergency, please contact emergency services immediately.

2. Eligibility

You must be at least 18 years of age, or have the consent of a parent/guardian if younger, to use our services.
By using our services, you represent and warrant that you meet this eligibility requirement.

3. Client Responsibilities

When using our services, you agree to:

• Provide accurate, complete, and current information

• Inform us of any changes to your health or circumstances that could impact your care

• Follow care plans and advice provided by our professionals

• Respect the dignity, privacy, and safety of our staff

Failure to comply may result in suspension or termination of services.

4. Appointments, Cancellations, and Refunds

• Appointments: Appointments must be scheduled in advance.

• Cancellations: Please provide at least 48 hrs notice if you need to cancel or reschedule.

• Missed Appointments: Missed appointments without proper notice may incur a fee.

• Refunds: Refund policies for prepaid services are outlined separately in our Refund Policy [link if applicable]. Generally, services already rendered are non-refundable.

5. Fees and Payments

• Service fees will be communicated prior to delivery.

• Payment is due [Insert terms, e.g., at the time of service, within 7 days of invoice, etc.].

• We accept cash, credit cards, debit cards, checks, mobile payments, online payment and bank transfers,

• Late payments may result in service suspension and may incur additional fees.

You are responsible for any insurance claims or reimbursements unless otherwise agreed.

6. Privacy and Confidentiality

We are committed to protecting your personal and health information.
All information collected is managed according to our Privacy Policy and relevant legal requirements 

Your information will only be shared as necessary to deliver care, manage services, or as required by law.

7. Limitation of Liability

While we strive to provide high-quality continence care services, we cannot guarantee specific outcomes.
To the fullest extent permitted by law:

• Our liability is limited to the amount you paid for services.

• We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

• You assume full responsibility for your decisions and actions based on the services or advice provided.

8. Intellectual Property

All materials provided by Springs of Water, including written advice, care plans, educational materials, and website content, are protected by intellectual property laws.
You may not copy, distribute, modify, or create derivative works without our prior written consent.

9. Termination of Services

We reserve the right to terminate or suspend services if:

• You breach these Terms

• There is misuse of our services

• Continuing services would violate legal or ethical obligations

You may also discontinue services at any time by providing notice.

10. Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted on our website with the effective date. Continued use of our services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of WA,AUSTRALIA.
Any disputes shall be resolved under the jurisdiction of the courts located in [Insert Location].

12. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Business:Springs Of Water
Email: Springsofh20@gmail.com
Phone:0404993014